Monday March 22, 2021 By David Quintanilla
Twitter’s Looking to Improve DMs, Considers New Search Features for Messages

For years, Twitter customers who depend on the platform’s direct messaging instruments have requested for Twitter to enhance its DM search options, particularly by offering the capability to go looking messages by message content material, not simply by username.

And now, evidently Twitter could also be able to act. Again in January, Twitter noted that it was the way it may enhance DMs, and now, Debugger reviews that Twitter’s planning to launch an up to date DM expertise in Might.

Up to date message search capability appears to be the important thing focus. As famous, proper now, you possibly can search in your DMs, however solely by username.

Twitter has additionally experimented with more advanced search features prior to now, like looking out in a selected DM thread for shared media and hyperlinks.

Twitter DM search

These choices haven’t been extensively rolled out, and might be a part of this coming search replace. However the capability to go looking by message content material can be essentially the most vital advance. There are, in fact, privateness concerns that must be accounted for inside such course of, however key phrase seek for DM textual content can be a useful addition, that would make Twitter DMs a extra great tool.

That may be a great addition in your Twitter customer support efforts. Offering extra search instruments may assist to streamline your DM response – for instance, you can seek for all customers who’ve requested a query a few product, and supply related updates as they arrive at hand.

We haven’t any particular data from Twitter on what can be up to date as but, however we may see modifications to DMs coming very quickly. We’ll preserve you up to date on any progress. 

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